If something we set up stops working or something we fixed doesn’t stay fixed, and we could or should have known better with the information available to us at the time - We’ll get it up and running again for free.

Invoices are sent monthly and due by the last day of the following month. Payments for goods/services are due at the time of order unless invoiced monthly. We accept check, money order, ACH, wire transfer, Zelle, and PayPal or credit card (fees apply).

For clients within 25 miles, an additional 1/2 hour per staff is charged per site visit.

$450 / hour incl. travel time; 1 hour minimum. Sometimes we’re needed urgently and can’t meet our other commitments as a result. We try to avoid this fee, but if we have to reschedule something else to provide emergency assistance, it may be necessary.